Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Do you offer holds on orders for later shipment?
During this busy season we don’t offer holds for a later shipment on orders. Your order will ship as soon as it is ready and available so you can enjoy it as soon as possible! Thanks for your understanding.
Do you offer additional sizes of prints other than what is in the online store?
Yes! All of Nick's designs are available to be printed larger on canvas, or fine art paper. Sizing is available in 16x24" and 20x30". These pieces are hand signed by the artist and start at $225. We do not offer custom sizes or offer resizing in general.
Do you have any tips on getting prints framed?
Your best bet for getting your surf art on the wall ASAP is to pick up one of our 12x18 handmade on Oahu frames from our shop. We also love the look of 18 x 24 frames. This would allow for a 3″ mat around the outside of the print. You can’t go wrong with a simple framing profile and a white mat. If you have a beach bungalow-type decor, bamboo frames are also very popular! If you live on O‘ahu, Pictures Plus locations carry 12 x 18 and 18 x 24 frames in three different finishes. Click HERE for additional framing tips.
I can't make up my mind! How do you recommend choosing prints?
What a good problem to have! We always recommend narrowing down your selections based on the locations that you have a connection with as well as what color palette you are going for in your home or office. Most of the prints are designed to go well together even if you choose warmer and cooler color palettes. You could always choose two with an aqua theme and place one with warmer colors in the middle to create some visual interest and voila! *Shown below is a print trio that is grouped by location (Windward O‘ahu) as well as by color palette (soft greens and blues).
What payment types do you accept?
We accept all major credit cards
Do you accept returns?
We do not accept returns but please contact us if you have received a damaged item or item described incorrectly.
For domestic shipments, in stock items are usually shipped within 5 business days. We will reach out to you if your order includes an out of stock item to give you a shipping estimate. Custom order items, such as “Canvas Wrap Giclee”, have an approximate production time of 4 weeks before they are shipped.
Do you offer your line to retailers?
Wholesale pricing is available to select retailers on all prints. Please contact us for further information! Thanks for your interest!
We ship domestic as well as internationally. Please view specific items in the shop for shipping costs.
In stock items are usually shipped within 5 business days. We will reach out to you if your order includes an out of stock item to give you a shipping estimate. Custom order items, such as “Canvas Wrap Giclee”and "Fine Art Prints", have an approximate production time of 4 weeks before they are shipped. We want you to receive your art and get it on your wall as quick as possible! We use USPS or Fedex for our shipping needs based on the situation.
Your international order may take upwards of 4-8 weeks to arrive, depending on your location. Unfortunately we cannot be responsible for lost or damaged items, but expedited/upgraded shipping options and insurance can be accommodated by request. Any customs charges due to international shipment are to be the responsibility of the buyer.
Customers within the European Union eligible for returns will be responsible for return shipping costs.
DISCOUNTS & COUPON CODES
At this time, we do not currently offer any special discounts or have any coupon codes.