'Ohana Rewards

JOIN THE 'OHANA & START EARNING

HOW IT WORKS

1

JOIN

Join the rewards program to earn exclusive discounts and rewards on all your purchases.

2

EARN

Earn points every time you shop! Get rewarded with points for each purchase you make.

3

REDEEM

Redeem some or all your points during checkout to receive special discounts.

JOIN THE 'OHANA REWARDS PROGRAM

Earn reward points on every purchase. Redeem for discounts on future purchases.

Refer a Friend

Give your super cool friend a $10 discount on their first purchase of $50 or more and you get a $10 coupon code with every successful recommendation. Thanks for being amazing!

Send it

Discounts

Redeem points for a percentage off your purchase.

Exclusive Products

Access limited-edition items using your points.

Gift Cards

Convert your points into gift cards for future use.

Surprise Rewards

Unlock mystery rewards with your points.

Frequently Asked Questions

WHAT ARE OHANA REWARDS? AND HOW DO I SIGN UP?

'Ohana Rewards is our loyalty program that rewards you for shopping with us! It’s free and easy to join! You can sign up by creating an account- all we need is your name and email address. If you already have an account with us, simply login and click "Enroll Now" from your dashboard.

You can now earn points when shopping on our website at NickKuchar.com or at our retail stores. All you need to do is use the same email address when shopping and your points will carry over!

HOW DO I EARN POINTS + HOW DO POINTS FOR DOLLARS SPENT WORK?

Members earn 1 point for every $1 spent (no limit) on eligible purchases.

Depending on the tier you're in you'll earn at least 1 point for each dollar spent or more. We also have double point days and promotions where you can earn up to 3 points per dollar. Points are awarded on the subtotal of the order (after discounts, gift cards, and before taxes and shipping).

How Do I Check My Points Balance?

One way to view your points balance is by selecting the 'Ohana Rewards icon in the bottom left corner or logging into your account page.

When Do My Points Expire?

All rewards points must be used within 12 months from the date of earning them. Ensure to utilize them promptly to maximize benefits.

What Happens to My Points if I Return Part of My Order?

Upon return, it requires 24 hours for points to be reinstated into your Ohana Rewards account.

Can I Get My Old Orders Applied to My Loyalty Account if I Create it Now?

Unfortunately, we cannot add points from past orders retroactively. Points begin accruing from the day you open your account.

HAVING TROUBLE SIGNING IN AFTER CREATING YOUR ACCOUNT?

You may need to activate your account, email us at chris@nickkuchar.com to get an account activation email/link.

ARE YOU HAVING ISSUES WITH THE LOGIN FORM OR PASSWORD RESET NOT SUBMITTING?

Our website requires your browser to allow cookies in order to login. If you can't login, even with the right username and password, you likely have cookies disabled on your browser. If you are using a browser that automatically blocks cookies (ex. DuckDuckGo) please use a standard browser and try again.

- In Chrome, go to Preferences > Privacy and security > and change to "Allow all cookies".
- In Safari, go to Preferences > Privacy > and be sure to uncheck "Block all cookies".
- On an iPhone, go to Settings > Safari > and untoggle "Block all cookies".

I’VE MADE PURCHASES USING DIFFERENT EMAIL ADDRESSES AND HAVE BEEN EARNING POINTS ON BOTH, CAN I COMBINE THE ACCOUNTS?

Yes, you can email our customer support team to have them transfer your points to one primary account. We are only able to transfer your points, not tier status, order history, etc. Please note this can only be done once and is non-reversible.